GENERAL CONDITIONS OF SALE USPROBIKES.COM

Any order of a product appearing in the online store of the website www.usprobikes.com requires prior consultation of these terms and conditions.

Accordingly, the consumer acknowledges that he is fully aware that his agreement regarding the content of these terms and conditions does not require the handwritten signature of this document, insofar as the customer wishes to order online the products presented in the context of the shop of the website. The consumer has the ability to save or edit these terms, being specified that both the backup and editing of this document are the sole responsibility.

Comercial Tecnica Esportiva owns the merchant website: www.usprobikes.com

The consumer declares to have full legal capacity to engage under these terms and conditions.

Comercial Tecnica Esportiva reserves the right to modify at any time these terms and conditions.

Article 1 : Integrality

These general conditions express the entirety of the obligations of the parties. The present contract is concluded between the company Comercial tecnica esportiva and a consumer in the case of a system of sale of goods at distance.

In this sense, the consumer is deemed to accept without reservation all the provisions of these conditions. No general or specific condition contained in the documents sent or delivered by the consumer will be able to be integrated into the present ones, since these documents would be incompatible with these general conditions.

Article 2 : Purpose

These terms and conditions are intended to define the rights and obligations of the parties in connection with the online sale of goods offered by Comercial Tecnica Esportiva to the consumer.

The consumer, prior to his order, declares that the acquisition of these products is not directly related to his professional activity, their acquisition being reserved for personal use on his part.

As a consumer, the customer therefore has specific rights, which would be challenged in the event that the products or services acquired through the website would actually relate to his professional activity.

As a consumer, the customer therefore has specific rights, which would be challenged in the event that the products or services acquired through the website would actually relate to his professional activity.

Article 3 : Contractual Documents

This contract consists of the following contractual documents, presented in descending order of hierarchy:

  • these general conditions
  • the document concerning the protection of personal data
  • the fee schedule for shipping costs
  • purchase order.

In case of contradiction between the provisions contained in the documents of different rank, the provisions of the document of higher rank will prevail.

Article 4 : Entry into force - duration

These terms and conditions come into force on the date of confirmation of the order form. The present general conditions are concluded for the duration necessary for the supply of the subscribed goods, until the extinction of the guarantees legally due by the seller.

Article 5 : Order Confirmation

The contractual information will be confirmed by e-mail at the latest at the time of delivery or, failing that, to the address indicated by the consumer in the order form.

Article 6 : Proof of the transaction

The computerized records kept in Comercial Tecnica Esportiva's computer systems under reasonable security conditions will be considered as proof of communications, orders and payments between the parties.

The filing of purchase orders and invoices is done on a reliable and durable support that can be produced as evidence.

However, Comercial Tecnica Esportiva will not be held responsible for any loss of such data following an incident for which it is not responsible.

Article 7 : Product Information

Article 7.1 :

Comercial Tecnica Esportiva presents on its website the products for sale with the necessary characteristics that allow the potential consumer to know, before taking final order, the essential elements of the products he wants to buy.
The descriptions, characteristics and illustrations of our products are made with the utmost care. Nevertheless errors may occur, or changes may be made by

Comercial Tecnica Esportiva. In any case, our responsibility could not be engaged of these facts, nor even affect the validity of the sale.

Article 7.2 :

The offers presented online are valid only within the limits of available stocks if the item is not in stock the order will be impossible, in case of error you will be notified as soon as possible.

Article 7.3 :

Before using your new bike for the first time, check that everything is working properly, fine-tune the settings of your devices (transmission) and adapt your position to your body type.                                                                                                                              

Article 8 : Price

Prices are in euros. They do not take into account the delivery costs, invoiced in addition, and indicated before the validation of the order. The prices take into account the T.V.A applicable on the day of the order and any change of the applicable rate T.V.A. will be automatically passed on the price of the products of the on-line shop. Payment of the full price must be made when ordering. At no time, the sums paid can not be considered as a deposit or installments.

In the context of an export sale, the taxes in force in the country of the buyer remain at the expense of this one.

The selling prices of the products can be modified by Comercial Tecnica Esportiva. at any time. This change will be notified to the buyer before any order during the year following the exchange rate and the increase in raw materials.

Article 9 : Method of payment

Payment can be made by credit card or bank transfer. Your order will be taken into account only upon receipt of payment by Comercial Tecnica Esportiva.

Article 10 : Availability of products

In case of unavailability of the ordered product, especially because of our suppliers, the consumer will be informed at the earliest and will have the possibility either to cancel the order or to transform it. In case of cancellation of order, we promise to refund it as soon as possible, or to turn it into a purchase order.

Article 11 : Terms of delivery

The products are delivered to the address indicated by the consumer on the order form throughout metropolitan France.

Any anomaly concerning the delivery (damage, missing product compared to the delivery order, damaged parcel, broken products ...) must imperatively be indicated on the delivery note in the form of "handwritten reserves", accompanied by the signature of the customer.

The consumer must confirm this anomaly by sending the carrier within two (2) business days following the delivery date a registered letter with acknowledgment of receipt stating the said claims.

The consumer will have to send a copy of this mail by simple mail to Comercial Tecnica Esportiva.

The buyer is required to check in the presence of the deliveryman the condition of the package and the number of packages delivered. In case of doubt, he must refuse the package and report these incidents to Comercial Tecnica Esportiva.

All our shipments are covered by insurance corresponding to the weight of the package and supported by our company.

Article 12 : Delivery time

Delivery times generally observed are generally 48 to 72 hours for France and according to the delays announced by the carrier. These deadlines are given for information only. Any overrun may not give rise to damages, withholding or cancellation of the order by the buyer.

Article 13 : Withdrawal period

Article 13.1 :

The consumer has a period of fourteen working days from the day of receipt of the goods to return the item for an exchange or refund, free of charge, except shipping costs.

Returns "carriage paid by the recipient" or "against refund" will be refused. The goods must be returned to us in new condition in its original packaging, also in perfect condition.

Returns that do not meet these criteria will not be refunded and remain available to the consumer in our premises.

For a return request, contact us at the coordinates stipulated at the end of this document, specifying the order number, the reference (s) and the reason, as well as your hourly availability to give you a return number.

> DOWNLOAD RETURN REQUEST FORM

Complete it and return this form only if you wish to withdraw from the contract by registered letter with acknowledgment of receipt to the following address:

NAGRUP pour USPROBIKES
23 avenue St Guillan
31 620 CASTELNAU D’ESTRETEFONDS
France

The right of withdrawal is exercised without penalty, with the exception of return shipping costs.

In the hypothesis of the exercise of the right of retraction, the consumer has the choice to ask for the refund of the sums paid, or the exchange of the product. In the case of an exchange, the re-shipment will be at the expense of the consumer.
In case of exercise of the right of retraction, the company USPROBIKES will make every effort to reimburse the consumer within 14 days after receipt in our premises of the product return.
The consumer will then be reimbursed by credit on his credit card or bank transfer.

After acceptance of your right of withdrawal by the company USPROBIKES, the product must be returned by Colissimo Recommended to the following address:

NAGRUP pour USPROBIKES

23 avenue St Guillan
31 620 CASTELNAU D’ESTRETEFONDS
France

Article 13.2 :

In case of order cancellation from the customer, the flat-rate cancellation fee of 25% of the order amount may also include additional costs of re-stocking the product. This amount can be freely reviewed upwards by USPROBIKES depending on the type of equipment canceled.

Some orders can not be not cancel: sales products and custom bikes or wheels.

Article 14 : Delivery Errors

The consumer must formulate with Comercial Tecnica Esportiva the same day of the delivery or at the latest the first working day following the delivery, any claim of error of delivery and / or non-conformity of the products in kind or quality by compared to the indications on the order form. Any claim made after this period will be rejected.

The complaint will be made via the following address: commercial@usprobikes.com

Article 15 : Postage

The shipping costs will be indicated, and added to the total amount of the order at the time of each ordering by the purchaser. The amount of postage will be modulated according to the destination of the order.

We work with GLS for all deliveries.
As soon as you pick up your parcel, you will receive a tracking number on your bill that will allow you to follow the parcel in real time.

Prices :

EUROPE :

ZONE 1 (Belgium, Germany, Spain, Luxemburg, Netherlands) : 13€ and Free Shipping for any order above 250€

ZONE 2 (Austria, Denmark, Italy, UK): 15€ and Free Shipping for any order above 300€

ZONE 3 (Hungary, Slovenia, Portugal, Ireland, Czech Rep, Poland): 19€ and Free Shipping for any order above 350€

ZONE 4 (Suisse/Andorra): 28€ and Free Shipping for any order above 400€

ZONE 5 (Lithuania, Latvia, Finland, Estonia, Bulgaria, Sweden, Romania): 37€ and Free Shipping for any order above 500€

ZONE 6 (Norway): 55€ and Free Shipping for any order above 500€

ZONE 7 (Canarias) : 130€

Article 16 : Warranty Policy

Bicycles and brand components, sold on this merchant site, are subject to the terms and conditions of guarantee available on the following link::

> WARRANTY FILE

All products that do not fall within the scope of this commercial guarantee will however benefit from all the legal guarantees in force.

Article 17 : Data Protection Act

The information collected is necessary to process your order and to send any further documentation by Comercial Tecnica Esportiva. If you no longer wish to receive commercial offers, simply unsubscribe from the newsletter.

Article 18 : Partial validation

If one or more stipulations of the present general conditions are held for invalid or declared such under a law, a regulation or following a final decision of a competent jurisdiction, the other stipulations will keep all their force and their reach.

Article 19 : No waiver

The fact for one of the parties not to claim a breach by the other party to any of the obligations referred to in these terms and conditions can not be interpreted for the future as a waiver of the obligation in question.

Article 20 : Applicable law

These general conditions are subject to Andorran law. This is so for the rules of funds as for the rules of form. In case of dispute or claim, the consumer will first contact Comercial Tecnica Esportiva. to obtain an amicable solution.

Contact

Comercial Tecnica Esportiva,
Edifici el Martinet
Bloc B – PB 0
AD 300, ORDINO,
Principat d’Andorra
Email : contact@usprobikes.com 
Tél : +33 (0)9 70 40 66 32